Store Policy

1. Orders & Payment: We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed securely. Orders are confirmed via email and may take 1-3 business days to process before shipping.

2. Shipping: We offer standard and expedited shipping options. Delivery times vary based on location and shipping method chosen. Please note that we are not responsible for delays caused by carriers or unforeseen events.

3. Returns & Exchanges: We want you to be satisfied with your purchase. If you need to return or exchange an item, please contact us within 14 days of receipt. Items must be in original condition with all tags attached. Return shipping costs are the customer’s responsibility.

4. Damages & Issues: If your order arrives damaged or incorrect, please contact us immediately. We will work to resolve the issue as quickly as possible, including arranging for a replacement or refund.

5. Privacy & Security: Your privacy is important to us. We use secure technology to protect your personal information and payment details. For more information, please review our Privacy Policy.

6. Customer Service: If you have any questions or need assistance, our customer service team is here to help. Reach out to us via email or our contact form, and we will respond as promptly as possible.

Thank you for shopping with Wolves of War! We appreciate your business and look forward to serving you.